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Privacy Policy

1. Introduction

 

Welcome to Flying Sapphire (“Company”, “we”, “us”, or “our”). We operate the website located at www.flyingsapphire.com (the “Site”), the Flying Sapphire Engine (our AI-powered search engine), the Flying Sapphire Browser, mobile applications, and related services (collectively, the “Services”).

We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you use our Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

2. Information We Collect

 

We collect several types of information from and about users of our Services, including:

 

A. Information You Provide to Us

 

  • Account Information: When you create an account, we collect your name, email address, and login credentials. If you link a third-party account (like Google or Apple), we collect information authorized by that service.

  • User Content ("Input"): As part of the Services, you may input, upload, or submit text, queries, or other materials (“Input”) into the Flying Sapphire Engine. We collect this Input to generate AI responses (“Output”).

  • Payment Information: If you subscribe to Flying Sapphire Pro or make purchases through the ProShop, we collect billing details, such as credit card information and billing addresses. Note: We utilize third-party payment processors (like Stripe or PayPal) and do not store your full credit card number on our servers.

  • Communications: If you contact us via email (e.g., support@flyingsapphire.com) or sign up for newsletters, we collect your contact details and the content of your messages.

 

B. Information We Collect Automatically

 

  • Usage Data: We collect information on how you access and use the Services, such as your browser type, operating system, page views, and the time spent on the Services.

  • Device Information: We may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, and unique device identifiers.

  • Cookies and Tracking: We use cookies and similar tracking technologies to track the activity on our Services and store certain information.

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

  • To Provide the Services: To operate the Flying Sapphire Engine, generate Outputs based on your Inputs, and manage your Account.

  • To Process Transactions: To handle subscriptions for Flying Sapphire Pro and facilitate purchases made through the ProShop.

  • To Improve Our AI: To analyze Inputs and usage patterns to improve the accuracy and relevance of the Flying Sapphire Engine.

  • To Communicate with You: To send you administrative notifications, order confirmations, and updates regarding the Terms of Service or Privacy Policy.

  • Marketing: To send you promotional messages via text or email, provided you have not opted out.

  • Safety and Security: To detect and prevent fraud, abuse, or security incidents.

 

4. Sharing Your Information

 

We do not sell your personal information. We may share your data in the following circumstances:

  • Service Providers: We share data with third-party vendors who help us operate the Services (e.g., cloud hosting, payment processors, email delivery services).

  • Merchants (ProShop): If you use the ProShop feature to buy products, we share necessary shipping and order details with the third-party Merchants to fulfill your order.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

5. Data Retention

 

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

 

6. Children's Privacy

 

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

7. Your Data Rights

 

Depending on your location, you may have the following rights regarding your data:

  • Access: The right to access specific information we hold about you.

  • Correction: The right to request correction of inaccurate personal information.

  • Deletion: The right to request the deletion of your personal information (also known as the "Right to be Forgotten").

  • Opt-Out: The right to opt-out of marketing communications or text messages.

To exercise these rights, please contact us at support@flyingsapphire.com.

 

8. Security

 

We take reasonable administrative, physical, and electronic measures designed to protect the information that we collect from or about you from unauthorized access, use, or disclosure. However, no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

 

9. International Data Transfers

 

The Services are operated by Flying Sapphire in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Services, you consent to this transfer, processing, and storage of your information in the United States.

 

10. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

 

11. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

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